How to Ask a Customer for a Google Review by SMS

Text gets opened in minutes, which makes SMS one of the best ways to ask, as long as it is short, personal and compliant. A template that works:

Hi Sarah, thanks for coming in today. If you have a moment, your honest Google review would mean a lot: [your review link]. Reply STOP to opt out.

Four rules:

• Ask every genuine customer, not only the ones you expect to be happy.
• Never offer a discount, gift or prize.
• One clear ask, a direct link, always an opt-out.
• Send soon after the visit, while it is fresh.

Try the free request generator →