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Requesting reviews

Can You Offer a Discount for a Google Review?

No. Offering discounts, gifts, prize draws or any incentive in exchange for reviews breaks Google's policies and can get your reviews removed or your profile penalised. It also biases the reviews, which customers can smell.

Ask for honest feedback with no strings attached. If you want to thank customers, thank them for their time, not for a positive review.

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Related guidesHow to Ask a Customer for a Google Review by SMS →Google Review Request Templates for Small Businesses →When Is the Best Time to Ask for a Google Review? →Should You Send a Reminder for a Google Review? →

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