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Requesting reviews

Can Staff Ask Customers for Google Reviews?

Yes. Front-line staff are often the best people to ask, because they built the rapport during the visit. A quick "we are trying to grow on Google, a review really helps" at checkout works well.

Keep it consistent and compliant: ask everyone, never tie it to a tip or discount, and hand over a simple link or QR code. ReviewGoal gives your team a shared staff link so they can add a customer in seconds without a login.

See how ReviewGoal works →

Related guidesHow to Ask a Customer for a Google Review by SMS →Google Review Request Templates for Small Businesses →When Is the Best Time to Ask for a Google Review? →Should You Send a Reminder for a Google Review? →

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