Why Are Customers Clicking but Not Leaving Reviews?

A click means the ask worked; the drop-off is usually friction: they were not signed in to Google, got distracted, or felt unsure what to write.

Reduce it by asking at the right moment, reassuring them it takes a minute and any honest words are fine, and sending one gentle reminder. ReviewGoal shows you clicks so you can see this funnel, we never claim who completed a review, because that cannot be known for certain.